HANDLING DND (DO NOT DISTURB) GUEST ROOM

Job Description ? 

every company  have there own job roll and that mean everyone have to do something in the company, that one called as a Job description.

in the hotel each department have different work SOP , So Bess on the SOP every single person have there own work Rules  they have to fallow it correctly then the work can finished easily and  perfectly ,

let we see housekeeping department JD

 

01 Housekeeping Supervisor 

Reports to                       Executive Housekeeper/ Assistant Executive Housekeeper

Job Summery

Housekeeping Supervisor will be responsible for maintain and ensure standards of cleanliness,

Housekeeping department efficiently to maintain standards and control costs.

You are also responsible for supervising room attendants to deliver an excellent Guest satisfaction and experience. On time to time basis may also be required to assist the Housekeeping Manager in various activities.

Duties and Responsibilities

·         Ensure that all public, guest-facin
g and back of house areas of the hotel are properly cleaned at all times.

·         Ensure health & safety requirements are adhered to.

·         Ensure that all staff are aware of and follow departmental SOP’s

·         Coach and guide new members of the team, putting in place proper orientation training and ongoing training and development for team members. 

·         Assist in managing relationships with suppliers.

·         Ensure records are maintained for linen inventory, uniforms, and other items as applicable.

·         Ensure that lost and found articles are stored properly and that the correct logs are maintained.

·         Ensure that par levels of linen, towels and uniforms are current, and in line with inventory.

·         Develop and maintain a motivational working environment within the department and positive relations with other departments.

·         Train staff to become multi skilled in all facets of housekeeping.

·         Initiate measures to minimize all wastage of materials and amenities are used in the department.

·         Ensure that proper key controls are in place.

·         Ensure VIP requirements are met

·         Ensure all special requests are met, with particular reference to families visiting our resorts with children.