·
Be
well groomed according to hotel standards.
·
Check
the duty allotment for your shift
·
Collect
the keys and sign for the respective area
·
Sign
for respective keys of your work area
·
The
information reviewed is crucial in order to properly perform service duties,
and should be noted down by staff members to ensure compliance.
·
Familiarize
yourself with any special guest requirements.
·
Attend
hand over briefing
·
Ensure
that you are well informed about all daily events in the hotel.
·
Turn
down starts at 18.00 hrs.
·
Schedule
prepared by supervisor of the respective floor, or attends to any other task as
per the requirement
·
Prepare
and supply trolleys with necessary supplies and linen
·
Collect
chocolate or local touch for the turn down service.
Collect Laundry
·
The
responsible person collects guest laundry from the guest room, along with the
laundry sheet completed by the guest.
Provide assistance as required.
Deliver Laundry to Linen Room
·
Once
collected, the responsible person delivers all collected laundry to the Linen
room.
·
This
should be done promptly after receiving, as time requirements have to be met.
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