HANDLING DND (DO NOT DISTURB) GUEST ROOM

·         Place cleaning in Progress signboard.

·         Check that there are no guests inside the cloak room beforehand.

·         Place the board in front and outside of the public toilets entrance door.

·         Place in a manner where the door.

·         Make certain that the board is clearly visible to guest.

·         Entering the Public area Wash Room

·         If you see a guest emerging from the toilet greet and wait until the guest leaves.

·         If there are guests proceed to commence cleaning without obstruct the guest. Extend utmost courtesy and care when carrying out tasks.

·         Checking for defects

·         Check for maintenance in a clockwise direction.

·         Open taps and check them

·         Flush units

·         Check toilet door locks

·         Check hand dryer

·         Check lamps/ Switches

·         Are all the lights working including the mirrored areas well lit? Check that the exhaust/ ventilation system is working effectively if there are any defects, inform HK Desk Immediately.

·         If the maintenance will take time owing to the nature of the defect, place an Out of Order board.

·         Inform the supervisor.

·         Cleaning washbasin and vanity counter

·         Wear hand gloves

·         Wash the vanity counter and wash basin using the detergent and sponge.

·         Give special attention to the stopper and fittings. Do not use an abrasive.

·         Clean the mirror

·         Wipe the vanity counter surface using a piece cleaning cloth.

·         Cleaning the urinals

·         Sprinkle urinals with cleaning detergent

·         Brush urinals using toilet brush

·         Spray water and wash urinals

·         Wash the tiles around the urinals in the same way.

·         Make sure to clean the outer surface

·         Dry outer surface and tiles using a separate cloth for this