Lobby requires continuous cleaning because they are heavy traffic areas where guest checks in socializes, relaxes etc. Lobby cleaning schedule should be prepared with regards to volume of traffic and should be least inconvenient to guest and staff. Cleaning should be scheduled for night for early mornings when there are fewer people around.
It
involves:
1.
Cleaning glasses on window areas.
2. The
shift activities included emptying and cleaning ashtrays, sand urns and waste
baskets.
3.
Cleaning entrance throughout the day
4.
Arranging the furniture moved by guest.
5.
Dusting furniture, texture, lobby, and telephones.
6.
Removing finger spot from walls.
7.
Sweeping tiles or hard wood floor areas.
8.
Cleaning public areas room and replenish supplies.
9. Change the novels and newspaper on the table
When
encountering a Guest during cleaning of the lobby area, greet and excuse you
politely by saying: "Good morning ( suitable for hotel standards )sir /madam"
Check
condition (Freshness) of flowers. Freshen up with ideally with rainwater.
Remove
dried flowers/leaves/foliage that may have fallen.
Inform
the HK Desk, if display requires replacement/attention.
CLEANING AT NIGHT TIME
Back of
lobby cleaning is done when traffic as low that is during the night. Deep
cleaning procedures are also reserve for night or graveyard shift because of
the time required.
NIGHT SHIFT
·
Polishing
wooden furniture.
·
Vacuuming
all carpet area upholstery and furniture curtains.
·
Dusting
ceiling varnish and high or hard to reach areas.
·
Polish
guest elevators and clean elevators floors and walls. Polish metal handles
rails and door knobs.
·
Carpets
should be suction cleaned daily and any stains should be attended to
immediately due to practical reasons, a backup type of vacuum cleaner is best
for suction cleaning staircases.
·
Hard
floored staircases should be suction cleaned and then damp-mopped they, can be
scrubbed weekly with a deck scrubber, using a natural detergent if a floor
sealer had been applied, however scrubbing should be avoided use of excess
water should be avoided on wooden stairs
·
While
cleaning the floor, the vertical risers of each step should be cleaned as well
as treads.
·
Damp-dust
the wall skirting weekly.
·
Damp-dust
the railings and handrails daily. If they are ornately carved a vacuum cleaner
with a service cleaning attachments should be used
If you need more information let us know
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