HANDLING DND (DO NOT DISTURB) GUEST ROOM

RESTAURANTS

Housekeeping and the f &b departments work together to keep restaurants clean and neat on the day shift, stewards should be advised to report spills immediately to housekeeping. Bulk cleaning is done after the outlets closed, in luxury hotels, where there are 24hrs coffee-shop cleaning is scheduled during the slowest period i.e. from 2.00 am to 5.00 am and done with as little disruption as possible. Late night/ early morning activities include

Cleaning Tables and chairs

• ·         Check the tabled and chairs for food particles and clean or vacuum upholstered furniture, paying special         attention to corners under cushions etc,
• ·         Wipe furniture with a dry cloth
• ·         Move all chairs away from tables before vacuuming beneath it.

Cleaning glass pane and windows

• ·         Spray glass cleaner
• ·         Clean glass panels and windows using window cleaning equipment set
• ·         Clean window frames
• ·         Check for finger marks
• ·         Wiping window edges, host or hostess station phones.

Dusting

• ·         From the high areas to the low areas, give special attention to door frames, furniture, fittings and ornaments.
• ·         Light on the tables and any elements in the restaurant should be dusted.

Vacuuming Carpet

•           Picking up of large pieces of debris around each table before vacuuming
•        Vacuum carpet from the entrance, spot shampoo, if necessary to remove