|
NO |
Activity |
Service Standard |
|
01 |
Place in all
rooms |
Tea trays are
placed in all rooms |
|
02 |
Arrange the Tea
Tray Place Jug Kettle Place tea
Cups/Saucers/ Teaspoons Place Sugar
sachets Place tea/coffee
sachet and creamer sachet |
Arrange items on
the tray; Make sure all items are clean. The ceramic crockery should
especially be free of cracks and chips. Do not put water
inside kettle but leave empty |
|
03 |
Place tea tray |
|
|
04 |
Daily
replenishing of supplies |
Clean the tray Wash cups,
saucers and spoons , if used Wipe clean and
place on try Replenish items depending
on guest consumption Empty kettle of
any water. |
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